1 Who controls your data
Individual Entrepreneur Aristotel Mikhailovich Tambulov (registered in Russian as Индивидуальный предприниматель Тамбулов Аристотель Михайлович), INN 263214716224, OGRNIP 326237500118920, is the personal data controller for Nora Veil. Address: Apartment 41, Building 16, Antichnaya Street, Prikubansky District, Krasnodar, Russian Federation. Contact: support@asknoraveil.com.
2 Data we collect
We may collect your name, date of birth, email address, Telegram username and chat identifier; the name, date of birth and photograph of another person if you choose to submit them; your photographs, question, description of your situation, order and payment status, service deliverables, correspondence and support attachments. We also process limited technical and attribution data such as visitor and session identifiers, landing page, referrer, campaign tags, device and browser information, and security logs.
Please submit third-party information only where you have a lawful basis to do so, and limit it to what is necessary for your request. Do not submit passport details, bank-card details, medical records or other excessive sensitive information through the order or support forms.
3 Why we use data
We use data to create and fulfil orders, contact you, deliver results, connect Telegram when requested, take payment and issue payment records, answer support and refund requests, secure and improve the Website, maintain accounting records, establish or defend legal claims, and comply with legal obligations. We do not use acceptance of the Terms as consent to advertising.
4 Legal grounds
Depending on the activity and applicable law, processing is based on steps taken at your request before entering into an agreement, performance of the agreement, compliance with law, our legitimate interests in security and service administration, or your separate consent. Where consent is the basis, you may withdraw it by contacting support@asknoraveil.com; withdrawal does not make earlier lawful processing unlawful.
5 Service providers and recipients
We disclose only the data reasonably needed to providers supporting the service, including Supabase for database and private file storage, Vercel for Website hosting and server execution, Resend for email delivery and receipt, Telegram when you connect the bot, analytics infrastructure used by the Website, and GetPlatinum for payment processing. Banks, advisers, courts and public authorities may receive information where required by law or necessary to protect legal rights. We do not sell personal data.
6 International processing
Some technical providers may process data in countries other than your country of residence. Where required, we use an applicable legal basis and appropriate safeguards for such transfers. By choosing Telegram or supplying information about a third person, you understand that those services or persons may be located in another country.
7 Storage periods
We retain order, payment and accounting records for the period required by law and needed to handle claims. Working materials and correspondence are kept only as long as reasonably necessary to fulfil and support the order, maintain security and resolve disputes. When retention is no longer required, data is deleted or anonymised. Backups may persist for a limited technical period.
8 Security
We use access controls, server-only credentials, private storage, expiring links and authenticated administration. No internet system is completely secure. Keep private result links confidential and contact us promptly if you believe access has been compromised.
9 Your choices and rights
Subject to applicable law, you may ask whether we process your data and request access, correction, restriction, deletion, objection, portability, or withdrawal of consent. We may need enough information to verify your identity and locate the order. You may also complain to the competent data-protection authority or seek a legal remedy.
10 Adults only
The services are intended for adults with full legal capacity. We do not knowingly accept orders from children. If you believe a child submitted data, contact support@asknoraveil.com.
11 Changes and contact
We may update this Policy prospectively. The date above identifies the current version; the version accepted with an order is recorded. Questions and rights requests should be sent to support@asknoraveil.com.